Stahls’ – Just Like Santa’s Little Helper

by Matt DeLaere, Marketing With Christmas just a few days away, Santa and his elves are, to quote Harry Connick, Jr.’s The Happy Elf, “working overtime to make ’em happy.” You can certainly relate – whether it’s baseball and softball…

The Basics of Customer Service – Part II

by Peggy Elliott, Product & Training Manager Training Your Staff – and Your Customers Training your staff may sound like common sense, but there are many facets of training that sometimes are never even considered. Typically, employees are trained to…

The Basics of Customer Service – Part I

by Peggy Elliott, Product & Training Manager Let’s start with an old adage, “The Customer is Always Right”. Is this true 100% of the time? Not necessarily, but it’s still a good outlook to have when running a business. Usually,…

Happy Halloween from Stahls’

by Gorilla Grip Gary, Guest Contributor and Heat Press Haunter Good afternoon, boos and ghouls! Let me be quite frank(Einstein) with you – I relish this opportunity to leave my dungeon lab and experiments to post on the Stahls’ blog,…