3 Vinyl Cutter Troubleshooting Tips

If you are new to using a Vinyl Cutter and are having issues, don’t worry. Here are some common vinyl cutter problems and how to fix them.

A vinyl cutter is an invaluable piece of equipment to add to your business.  It allows you to personalize on demand without having to wait for items to ship from your supplier.  It also gives you an unbelievable amount of creative freedom and, most importantly, allows you to decorate in-house, therefore keeping more of your profits by not having to outsource.

Vinyl cutters are also exceptionally easy to use.  Some have a few more bells and whistles than others, but for the most part, it’s a pretty simple process. Place the heat transfer vinyl under the pinch rollers, adjust the force and speed according to the directions accompanying the media you are cutting, send your artwork from your computer to your cutter and voila! You have a custom design ready to apply once it’s weeded.  When I was learning how to use a cutter, I couldn’t believe how easy it was, except after a while I began running into a few snags. Here are 3 troubleshooting tips to help you maximize your material and extend the life of your blade and machine. I use a Roland GS-24, but each of the following tips can be amended for your cutter.

1. Problem: The blade appears to be skipping, causing tiny uncut sections in your design.

The cutting strip is a long, thin strip that extends along the bottom of your cutter and serves as protection from the blade, extending the life of your blade. Many people don’t even know it needs to be changed every now and then.  If you look at your cutting strip and it has cutting grooves in it, it is time to replace it.  For $15-$20, you can get cleaner cuts on your material and extend the life of your blade.

Solution: Check your cutting strip.

2. Problem: The blade is cutting through the mylar carrier or cutting inconsistently, even after you’ve adjusted the force.

It seems logical that if you extend the blade out further, you will get a more forceful cut, but this is not the case. The blade should never extend more than the width of a credit card below the blade holder. Adjust the force and speed settings within the manufacturer’s specified ranges for the heat transfer vinyl you’re cutting. Make sure to perform test cuts. You can save a ton of material by utilizing test cuts.

Solution: Check your blade extension.

3. Problem: Rounded corners or little flags of material in your design.

Your cutter comes with a default offset from the factory, but like heat printing’s three wise men: time, temperature, and pressure, the three amigos of vinyl cutting are force, speed, and offset. Don’t discount this setting just because it’s not as easy to find on the menu as the other two. The offset is how the machine balances itself depending on what type of blade you are using. Rounded corners suggest raising the offset and little snags mean it’s time to lower the offset. If you are using a 40° blade, start with a .25 and slowly go down to .20 until you get a clean cut. For a 60° blade a good place to start is .50. Watch this video to help you understand the offset setting on your vinyl cutter better.

Solution: Typically an offset issue.

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2 thoughts on “3 Vinyl Cutter Troubleshooting Tips”

  1. I have a fairly new Roland GS24. Last night I printed some stuff, no problems. Using the same material, it stopped cutting the next time I installed some vinyl. It leaves a slight imprint when I do a test cut but wont weed (without difficulties). I increased the down force and checked blade depth without any success. I also checked everything for dust and debris and all is clean. Would you have any suggestions?

    Thanks, Martin

  2. I do Print, Laminate and then Cut on a xr-640

    in theory, the cut head will go to the first register mark,
    spin around the circle,
    then travel to second circle, read it,
    then 3 and then 4.

    lately, it would travel to second circle, and either not find it,
    or just stopped. (requiring a reboot)
    and it works on second or third time.

    I think its the reading / sensing device,
    where should I check first,
    clean decoding strip ?
    is there a sensor on the cutting head ?
    what else ?

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